Red Carpet Car Wash

I’m going to take ownership here and say.. my bad for continuing to go back despite being disappointed over and over again. This place used to be the place 10+ years ago, but now? Well.. see the pics. I’m used to them neglecting the inside, but was shocked when I saw the outside was also underwhelming. There’s also a white film on the back of my car. If they vacuumed, they did a 5 second once over. Yes I have dog hair so I’m used to there being some left behind and that’s fine. But it looks like they cleaned the rubber mats and then didn’t even bring out the vacuum for the surrounding areas. I guess I’ll have to stop giving them the benefit of the doubt and go to the wash down the street where I have to do the interior work, but at least my exterior is clean. The kicker- I always tip. Again.. my fault. I’d like to mention I did reach out several years ago when I had a bad experience where and they told me if I wanted my interior cleaned then I needed to purchase a detailing package. Not a great sell when you can’t do even the basics right.

I’m giving Red Carpet Car Wash five stars. They offer both interior and exterior cleaning, and the inside of the car is usually very well done. The monthly package is a great value—you pay one fee and can go through as often as you want, which makes it super convenient. Every once in a while, especially when they’re busy, the outside doesn’t get fully dried off. But considering how efficient they are and the volume they handle, it’s not something I make a big deal about. Overall, great service, solid value, and a place I keep going back to. Steve Schauble Realtor The Steve Schauble Team The Royal Realty Company Illinois

Paid for works full service but didn’t get it. Tires were definitely not shined. Cleaned my mats but my car still needs vacuuming. Wish I would have saved my money and just gone through a normal wash. Tried to call but just get put on hold forever.

Took my new car thru the wash to have it nice for the holidays, never been to red carpet so I thought I’d give it try. Tried to sign up online but never got the email with the coupon. I asked 2 of the workers about it and was told "I don’t know anything about that" so I went with the $29 works so they would clean the inside as well. Now the website doesn’t really say what they do on the inside so maybe I expected too much but it doesn’t look any different than when I brought it in. Plus I still had bugs on the back sides of my mirrors. It’s the day before a holiday so maybe they were busy and in a rush but not the job I was expecting. 🤷🏼‍♂️ And as I read the review I see you have a copy and past response, if u really wanna earn business back maybe put a little more into your responses.

Last month, I signed up for their top tier package $50 a month. I used it 3 times all 3 times I had to ask them to reclean the inside or wipe down the inside of the car. The car left wet when it comes out of the wash. It takes more than a minute and a 1 to dry off. A Jeep Grand Cherokee I've canceled my membership. The quality is inconsistent.

It was hard to schedule an appointment for a full detail; no one answered the phone. We finally went in person and got an appointment for three days later. We chose the dazzler level, since we didn’t need the engine cleaned, just the interior and exterior. We were disappointed with the results. There were small pieces of trash left on seats and in cubbies. If you moved the seats forward or backward, you could see that they didn’t even vacuum under the seats, which is why you pay for someone to detail your car. If I can open the driver door and see dirt, it’s a problem. The back rows of our traverse were obviously quickly done and much was missed. We had to take the vehicle to another car wash to use the free vacuums to finish the job. Very disappointing! Why did I pay for someone to do a mediocre job on this?

Worst carwash ever! We paid for the works, the most expensive one. The inside wasn't cleaned, the windows are still dirty in spots and have smudges from where they wiped with the towel. We will NEVER be back!