Varsity Ford Collision

Not going back. Pick up date was pushed out a couple of times. The second time, they offered a loaner so I would not be without a car during the weekend. When I picked up the car, the tank was not full, so I thought "maybe they are not controlling this since my car was EV". When returned, they wanted to charge me half tank (there was more than half tank of gas left) even though I said they gave me the vehicle with less than a full tank. The lady at the front (which always behaved as she hated her life) was very rude showing me a blurred picture of a not full tank, stating it was full. Anyway, I appreciate kindness from places I go to, specially the ones you spend thousands. Again do not recommend, just because of the person at the front desk. Edit: Dominic called me and apologized. He was actually very nice since the beginning on this service and provided updates and arrangements for the loaner. I changed my review to 4 stars because of him and the promise that my feedback will result in positive changes in the business.

I had damage to the rear of my Explorer after backing into a tree during a snowstorm. They did a great job in repairing the damage within a reasonable time frame and provided me with a loaner car since I did not have the coverage for a rental car as part of my insurance. I was very happy with the service Varsity Ford provided.

Collision crew on top of it again with the paint matching. I dropped off my fender flares to have them colored match to my bronco. The paint job is fantastic and was done in a timely manner. Highly recommended

Had them repair my minor front end collision. Extremely sloppy work. Scratches everywhere including brand new parts. They also somehow dented the side of my door during the repair. They did agree to fix it but even after the fix the dent is still not completely gone. They also delayed the repair process 4 separate times and the dent repair was supposed to be done the same week but it took over 2 weeks to complete. The worst part is now every warning light is on less than 24 hours after the repair. They completely messed up the electrical system. Who knows how long it will take now for them to fix it. Extremely disappointed with their work. Do not bring your car here.

Thanks again not only for doing an outstanding job on my Kia Stinger but also for taking care of all the details. Your attitude was so welcoming and kind from the beginning to the end of my service needs and definitely helped with keeping my spirits up about my vehicle when they were needed. I was completely satisfied and will definitely be recommending you to others! Thanks so much again Varsity Ford - and a big shoutout to Elle for making my experience so peaceful.

Overall quality of work was good for the minor repair on my F-150. There were a few small issues after the fact, including a missing fastener from the drivers side mirror and a loose piece of exterior trim, but no major concerns. The repair was booked with my insurance (State Farm) and I was expecting an interior vacuum and exterior wash (State Farm promised this for all their authorized partner repair shops) but that wasn’t completed. Not major issues, but enough to be annoying.

The repairs were completed timely & the results were outstanding!!! I would not hesitate to recommend Varsity Ford Collision 11/10! My jeep looks beautiful! Thank you 5 Stars obviously!