The Mechanic

Sam really went above and beyond to help me out and advise me about an emergency repair I needed done after unexpectedly running over a recently deceased deer that damaged my coolant lines. He was incredibly backed up with other customers but took the time to respond to my urgent request and made time to take a look at my vehicle at the shop and advise on my options, which ultimately helped get our family home safely from our road trip. He took the time to look at our vehicle and gave great advice, all free of charge even! Can’t thank you enough for your kindness and genuine care, thank you!

Car trouble in a strange town is a task, but if your in Carlsbad and need your car looked at, look no further. Sam pointed out a simple loose connection on the battery was causing my battery not to charge and many intermittent shorting issues including the power steering - very worrying it was, but sam and Evan told me what was wrong and advised me to get a new battery installed and all would be good. Sam would hear of no payment for his time, knowledge and honesty. A more unscrupulous person could have charged me a minimum hourly rate for diagnostics. Highly recommended

Drove to NM from OK for spring break. Checked into our hotel then came back out to the car not starting. Looked on google and based on reviews decided to try The Mechanic. Well worth the good reviews and I’m adding to it. We were there as soon as they opened and Sam ushered us right in. The kids and I sat in the office and Evan got to work diagnosing the issue although he and Sam kind of knew what it was just from the description my husband gave. Within 20 minutes we were in diagnosed and sent on our way. They were so nice, helpful and quick that if we are ever in the are and in need of a mechanic again we know where to go. Highly recommend.

Sam had me in and out. Great communication and customer service. Highly Recommend him for your vehicle repairs and services.

I was having car trouble that required me to flush my fuel tank and I was stranded with no tools and Sam was very helpful, he walked me through the process of what I I needed to do and helped me every step of the way and I was able to get back on the road. I would reccomend him to all my friends and family.

Won’t use anyone else. I feel safe behind the wheel of my truck after Sam and the guys change suspension parts. Things are always correct and tight. Honest and fair priced. True patriots.

I don’t even know where to begin! First off I showed up unannounced without a phone call or an appointment. Walked into their office only to discover they’re eating their lunch…. Which they put down to help me!!!!! WHAT?!? That alone, I can’t even begin to explain how amazing that was! Sam the owner and Stephen were AN ABSOLUTE DELIGHT! They went out to my car, tested it and pretty much gave me a diagnosis right on the spot. And even though they’re incredibly backed up- they are going to fit me in next week!!!! WHAT?!?!!!! Sam and Steven both pretty much knew before The test was even ran what the problem with the car was far better than the two other mechanic shops (that I won’t mention) have done! I am absolutely blown away by their professionalism, their knowledge and their kindness! I will absolutely not take my car to anyone else! Thank you, Sam and Steven!